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May 14th, 2025 10:12

G15 5520 request for damaged parts replacement, under warranty

Dear Dell Customer Support,

I hope this message finds you well. I am writing to inform you that the blue screen issue I was previously facing with my Dell laptop has been successfully resolved. However, I have noticed that some physical components of the laptop remain damaged. As the device is still under warranty, I kindly request assistance with the replacement of the damaged parts. Please let me know the next steps or any documentation needed from my end to proceed with the replacement. Here are my device details for your reference:

<Your private information was removed from public view. DELL-Admin>

Thank you for your continued support. I look forward to your prompt assistance.

Best regards,

Kanishka s

 

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27.1K Posts

May 14th, 2025 10:28

Thank you for contacting us,

 

You have not "Registered your device". Go HERE. Insert your private G15 5520 Service Tag. Click, "Register your device".

 

I will message you privately for secure conversation.

 

Thank you,

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