Unsolved
1 Rookie
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2 Posts
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17
July 5th, 2025 08:10
Flipkart, laptop replacement
I have purchased a dell laptop just 4days back from Flipkart. For first 3days the laptop was hanging just after i logged in. On 4th day the laptop was having a black screen. I contacted with dell support but they were unable to fix it and proposed that a new motherboard will be delivered to mentioned address by me, and would be fixed by dell technician. But as i had purchased a brand new laptop but it is defective i want a replacement of this laptop and don’t want to replace any parts. Please look into it, its urgent, my work is stuck due to this inconvenience.
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DELL-Chris M
Community Manager
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56.8K Posts
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July 5th, 2025 10:40
I am not sure why they did not redirect you back to Flipkart which shows that Flipkart have a 7 day policy =
Soumyadipta Banerjee
1 Rookie
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2 Posts
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July 5th, 2025 11:01
@DELL-Chris M Thanks got it, I need to go to Flipkart and raise the issue again.