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Nam Nguyen Hoang

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1 Message

172

September 12th, 2025 02:58

email scam?

I received an email from Dell_Technologies@americas.comm.dell.com, which, "Support for Windows 10 will end in October 2025. When support ends, Windows 10 devices will no longer receive security updates. To help keep all your devices secure and functioning properly, it’s important to check whether they meet the requirements for Windows 11......"
It includes a few links in the body of the email.  Is this a scam or a valid email?


DELL-Cares auto response

Community Manager

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1.2K Posts

September 12th, 2025 02:58

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

DELL-ChrisM2

Community Manager

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156 Posts

September 12th, 2025 03:16

That email address does not appear in my Dell Outlook. Also, there is a typo in the email address comm. Ours would state com.

* To check if your Dell computer has Windows 11 support from Dell, go HERE
* Scroll down and click = Dell computers tested for upgrade to Windows 11
* Select your Dell model from the list

(edited)

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