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May 14th, 2025 13:51

DellPay is horrible

I purchased a dell laptop from dell outlet. They offered a DellPay account to spread over 12 months without any interest. Now in the first month I received a statement that includes $11 interest + $2 statement fee that I can avoid by paperless statement. I immediately sensed someting wrong in the whole thing, these are type of credit card companies that tell lies and adds hidden charges. After I sensed that what they are trying to do, I paid the full amount. Now they send me another statement to pay $7.18 as interest on the original purchase when I have paid the whole statement amount. Dell should be ashamed to offer such credits through commenity bank. It will hurt dell's outlet business soon. As a reputable company Dell should avoid association with this kind of Credit Card companies.

<Violations removed as per the Forum Code of Conduct. DELL-Admin>

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27.1K Posts

May 14th, 2025 14:05

Hi, 
We have taken note of the incident you reported and want to assure you that we are addressing it with the utmost priority. To discuss this matter further, we have contacted you directly via a private message.
Please check your direct messages at your earliest convenience for more details.

Thank you for your patience and understanding.

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