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1 Message
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July 19th, 2024 01:10
Dell warranty is active before the dte of purchase
i brought a dell inspiron laptop in a retail shop and the warranty is activated on 2022 but puchased on 2023
i want you to reset that one year lost warrenty
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ejn63
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28.7K Posts
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July 19th, 2024 01:58
You will need to contact your seller for an explanation -- while Dell does allow a few months' grace for a warranty, only they can explain why the system has been with them for almost two years. If you don't like the answer, return the system to them for a refund.
DELL-Cares
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27.1K Posts
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July 19th, 2024 02:21
Hi,
I've replied to your message via PM.
DELL-Cares
Moderator
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27.1K Posts
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July 22nd, 2024 07:22
Hi,
I've not heard from you with the invoice copy of the order to be able to update the warranty date of the order.
Do reach out to us with the details to have the dates corrected.
-Anita