Dell service complaint, keyboard

Question

We had the keyboard corrected. But in the replacement, we have given the old keyboard. When it was spoken there, the answer came from there that we cannot do anything about it.

<If the computer or part exchange is setup outside the first 30 days from the original invoice date, the replacement will be Refurbished. DELL-Admin>

DELL-Cares auto response · Answer

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

Customer Care

Dell service complaint, keyboard

Was this post helpful?