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May 29th, 2025 12:56
Dell Rewards points
I attempted to purchase a mouse last night and had over 9k in points to cover the purchase. I kept getting error messages upon attempting to check out and my points have also disappeared from my balance. Can anyone at Dell please help?
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DELL-Cares
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27.1K Posts
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May 29th, 2025 13:07
Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the order and do apologize for the inconvenience caused.
We are here to help you.
Kindly, private message us the details requested for us to assist you.