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March 20th, 2025 04:59

Dell rewards, change from US to Canada because of wrong location

How to change location for Dell rewards? it says im in US even though I am canada. any way to fix? Alienware Arena told me to contact dell.

You are a Dell Rewards member of US region or country. Your Rewards will not be applicable in this country or region you logged in. Please verify the domain and switch account.

 

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27.1K Posts

March 20th, 2025 05:24

Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the order and do apologize for the inconvenience caused.
We are here to help you.
Kindly, private message us the details requested in private message, for us to assist you.

1 Rookie

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1 Message

April 20th, 2025 10:19

I am also having this problem. 

I am unable to direct message you.  The site is taking me in circles.

Please advise.

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4 Posts

April 30th, 2025 00:57

@TravelBug.836​ Sorry for the late reply. Honestly ive seen other people have this problem too and i noticed that they would make a post like i did so i decided to this post here. Feel free to copy and paste what i posted and just keep doing this until a dell member support person is willing to help. it took me a couple of tries hope this helps

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