Dell Product Reviews

I have searched Dell pages and cannot find a location where I can provide a product review. I am not the only person who would like to review Dell products, but it appears that Dell is not interested in honest feedback. 

I have to say that I am extremely disappointed in Dell products and customer service. When my wife wanted a new computer, I researched reliable computers for someone who only needs a laptop for simple tasks. After completing my research, I opted for a Dell. I have owned Apple products that have lasted over a decade without a single issue, but this single computer failed twice within 8 months of purchase. Dell replaced the computer with a refurbished copy of the XPS, which has failed in the same manner as the first in fewer than 9 months.

The repeated failure of the same component in Dell computers clearly indicates a quality issue. It's disheartening to see a company that doesn't prioritize its products' quality. I hope this feedback prompts Dell to look at the issue and work towards a solution. Multiple failures of the exact same component indicate a lack of quality in Dell computers. It is shameful that Dell thinks so poorly of its customers that they do not wish to correct a problem. 

Good luck to those who wish to purchase a reliable computer and mistakenly purchase a Dell.