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November 16th, 2024 16:43

Dell is not accepting Service Tag for DELL XPS 9530 (2023)

Hello,

Dell is not accepting the Service Tag for my DELL XPS 9530 (2023 model). I am having a hard time downloading the drivers via their website because of this. Even the support assist is saying that my service tag has an issue. <Private data removed from public view. DELL-Admin>

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28.6K Posts

November 16th, 2024 16:59

All drivers for that model are linked below.  If you purchased the system other than direct from Dell, you'll need to contact your seller for an explanation of the system history as to why the service tag doesn't resolve.

https://www.dell.com/support/home/en-uk/product-support/product/xps-15-9530-laptop/drivers

Community Manager

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1K Posts

November 16th, 2024 16:43

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.
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