Dell G15 5530 warranty is active before the date of purchase

It means the system shipped to your retailer in June 2024 and sat on a shelf for the better part of a year before you purchased it.  Contact your seller for details.

Hi, 
We have taken note of the incident you reported and want to assure you that we are addressing it with the utmost priority. To discuss this matter further, we have contacted you directly via a private message.
Please check your direct messages at your earliest convenience for more details.

Thank you for your patience and understanding.

@DELL-Cares​

Thank you for your quick reply. I can’t find the private message icon, could you tell me where to look or another way to view your message? Screenshot attached.