Defective computer

I got a new Dell Laptop. The second day the battery was dead after charging overnight. I checked the cable and noticed the LED light was not on, but that it came on when I wiggled it. I figured I had just not connected it well. This has reoccurred several times over the last few months. I finally realized the pins on the computers port look weird, I think one is bent maybe. So I contacted customer service and spoke to Praneeth, who told me that is just normal wear and tear, so they won't cover it. I explained that the computer came like that out of the box so that's not wear and tear. She spoke with her team and reiterated that they will not cover it. It is unfortunate to spend hundreds on a product that is defective with a company that has poor customer service. I will strongly not recommend this product to potential customers. I will also be sure to leave reviews wherever appropriate so that others will hopefully not make the same mistake of purchasing a Dell.