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April 30th, 2025 17:08
Dear order discouragment department
It has taken a month just to get the order placed. I have little confidence my order will show up. This is the third time I placed an order for these desktops. My server orders were harder than usual but compared to the desktops they were a breeze. It has been ridiculous ordering 4 desktops. After a month and two different Dell inside salespeople I have received one computer I was informed for the second time that they canceled the rest of the order. The first time they cancelled the entire order they didn’t even bother to notify me. I spend literally hours calling to get through to a person to find that out. At least this time they let me know three weeks into the order they were canceling the balance of it. I placed a new order ($60 more per machine) today. I wonder if I will get them.
DELL-Cares
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April 30th, 2025 17:21
Hi,
Thank you for contacting Dell.
We apologize for the inconvenience this may have caused to you.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.