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3 Posts
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9
April 30th, 2025 11:14
Complaint
I have had a problem with a laptop, since I bought it months ago, which makes it unfit for the purpose I bought it.
I always have to chase "customer service" and they now haven't replied to me for weeks.
It needs replacing but I think I would prefer a refund so I can buy from someone else.
I cannot find a complaints email for Dell and so I am going straight to the ACCC now.
Maybe they can get you to do something
No Events found!
DELL-Cares
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27.1K Posts
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April 30th, 2025 11:26
Hi,
Thank you for contacting Dell.
We really do apologize for the inconvenience this may have caused you. We have sent you a private message, we will be happy to help you.
Regards.
Xolkar
1 Rookie
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3 Posts
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April 30th, 2025 11:42
@DELL-Cares I have no idea where you sent this private message, just reply to me here please
Xolkar
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April 30th, 2025 11:48
@DELL-Cares found the message and replied to you there