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1 Rookie

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3 Posts

112

February 5th, 2024 12:58

Cannot search service tag

Hi, I am going to buy a Dell monitor U2422H from a retailer, but I cannot search for warranty information since I cannot find service tag on Dell website. This makes me a bit nervous. Please help to check. 

10 Elder

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28.7K Posts

February 5th, 2024 15:21

Without a valid service tag number, you're buying a device with no support and no warranty.  Whatever the deal you've been presented with, that's a very risky thing to do.

10 Elder

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28.7K Posts

February 5th, 2024 13:41

Do not buy a device with a service tag that does not resolve, period.

1 Rookie

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3 Posts

February 5th, 2024 13:47

@ejn63​ really? Can you please tell me why?
Since Dell staff has DM me, but they cannot find that service tag in the system as well.

1 Rookie

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3 Posts

February 5th, 2024 16:10

@ejn63​ Nice advice! Thanks in advance

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