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October 6th, 2024 06:23

Cannot Redeem Dell Reward Points or Covert them to Dell Dollars.

I was just trying to convert my reward points to dollars.  Logged into my account, then went to the "Dell Rewards Balance" link/page, and clicked on the blue "Redeem Your Points" button, just like I've done numerous times before.

This time, It took me to the "Special Offers" page, and there was just a message saying there were no offers available at this time, and that was it.  Tried several more times, same thing.

So I tried logging out, and logging in with my google account (It is the same account, just different way to log into it.) and now, when I click on the blue "Redeem Your Points" button, it begins loading the next page, then a message comes up that its logging me and after doing so, sends me back to the home page.

Any help would be greatly appreciated.  I am using Chrome, its fully update, I have disabled all ad blocking as well as cleared cache and cookies already, same issue persists.

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3 Posts

November 14th, 2024 00:53

@SaraAB87​ How do you cancel out of the order after apply? Do I have to submit the order and then find a way to cancel the order? Thanks.

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November 18th, 2024 14:57

@DELL-Cares​ Please can you advise me how to convert my reward points into Dell cash. The shop and redeem button isn't functioning.

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