Alienware laptop from amazon warranty transfer

How can I transfer the Dell/Alienware warranty from a laptop purchased on Amazon (sold by Amazon) to my property? I'm on the transfer form and I don't know what to put in the required "previous owner" fields (company name and zipcode). Warranty still valid, but I don't remember ever registering the product. I wrote to Amazon and they told me Dell should apply warranty directly, any clue?

Responses(3)

ejn63

10 Elder

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29.2K Posts

0

September 7th, 2025 15:33

You should not need to transfer the warranty - just register the device:

https://www.dell.com/support/retail-registration/en-us

DC

DELL-Cares auto response

Community Manager

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1.2K Posts

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September 6th, 2025 10:51

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

R

ricardoegr

1 Rookie

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4 Posts

0

September 7th, 2025 21:35

Dell products that are purchased directly from Dell are automatically registered.
For Dell products that are purchased from Amazon directly (Sold by Amazon), you should follow the Dell Product Registration process to register your product.
Dell products that are purchased from third-party resellers on Amazon Marketplace (even if Fulfilled by Amazon) and eBay (or similar sites in your region), require transfer of ownership, as described in Ownership Transfer.

This is from Dell, so yeah that's right!

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Alienware laptop from amazon warranty transfer

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