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4 Posts
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194
June 3rd, 2024 19:59
Account deactivated needs to be reactivated, and transfer one account to another.
Hello,
I want to do a bulk transfer to my own account since the person who used to manage our computers has retired and left the company.
I still use her email to log in to view our PC purchases, but whenever I try to transfer her account to my email. It states that my account is already in use.
When I try to log in to my account it says it’s my account is deactivated.
When I try to recreate my account it says my email is already in use.
How the heck do I reactivate my account and transfer these PCs to my email?
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DELL-Cares
Moderator
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27.1K Posts
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June 3rd, 2024 21:06
Hi,
Thanks for contacting Dell online support!
Kindly DM with the Dell order number, registered name or company name, email address on the purchase for verification purpose.
We would review your request regarding reactivation of My Account.
We will be happy to assist you!
Regards,
DELL-Cares
Moderator
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27.1K Posts
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June 4th, 2024 16:03
Hi,
Greetings for the Day!
This is a followup as we did not get your response.
You could contact Dell with the requested details at your convinent time.
We will be happy to assist you!
Regards,
Alam
xsteinbachx
1 Rookie
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4 Posts
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June 18th, 2024 20:38
@DELL-Cares
Sorry about this I never received the notification. I've tried your online and phone support and neither have been able to help me. I'll DM you now.
xsteinbachx
1 Rookie
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4 Posts
0
June 24th, 2024 17:00
Hello,
I want to do a bulk transfer to my own account since the person who used to manage our computers has retired and left the company.
I still use her email to log in to view our PC purchases, but whenever I try to transfer her account to my email. It states that my account is already in use.
When I try to log in to my account it says it’s my account is deactivated.
When I try to recreate my account it says my email is already in use.
How do I reactivate my account and transfer these PCs to my email?
I tried directly messaging you, but I've received no response.
(edited)