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2 Posts

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March 29th, 2025 07:47

About two cancelled orders pending transactiona

Hello,

My order was cancelled, but the related transaction is still showing as “pending” and it has been more than 5 business days. Could you please help check the status and ensure the refund is processed as soon as possible? Thank you!

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Community Manager

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1K Posts

March 29th, 2025 07:47

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

1 Rookie

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2 Posts

April 1st, 2025 06:35

Hi,

It's now workdays. Any update?

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