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May 2nd, 2025 18:52
12 month deferred interest promotion
I purchased 2 laptops from Dell in June 2024 and a 3rd laptop in October 2024. The first 2 laptops were purchased on a 12 month deferred interest promotion to June 2025 and the 3rd computer was purchased on a 12 month deferred interest promotion to October 2025. I have spoken to 2 escalation managers without any resolve regarding my problem. Dell is saying my promotion for 3rd laptop ends in June 2025. Being that l purchased the 3rd laptop in October, l should still have 5 months to pay that purchased in full. I have purchased many computers from Dell and l am very disappointed and will no longer be a Dell customer.
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DELL-Cares
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May 2nd, 2025 19:10
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