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August 31st, 2022 09:00
All parts are returned to Dell
A depot repair follows the same Dell parts policy as shown here. All parts are returned to Dell for failure analysis. The only exception is Enterprise contracts that state that they do not have to return the HDD/SSD to Dell.
If still under warranty, click the Get Help Now chat icon on the right to start a live chat session. If already out of warranty, click here.
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