IaaS Platform - Wich metrics and KPI to use with CI and vSphere infra

Hello users and Experts,

One of our big customer request that we help them to define which metrics and KPI they have to use to monitor their hardware and software infrastructure and generate alerts.

Today, they use vROPS and ViPR SRM to generate reports about storage usage, storage and servers CPU load, VM load, etc. but they don't want to spend time to read these report to identify something wrong. They want to be able to monitor vBlock and vSphere peformance and availability and receive alert if one of the KPI is not longer valid.

I believe it is not required to use too many KPI (and metrics) to do that but the right metric. Ex use CPU %ready for VM CPU instead CPU Usage.

I think too that we do have some  experience about that at Dell EMC : Dell EMC IT, EHC, Virtustream, VMWARE, etc.

Do you have some customer experience, personal experience and documentation about that please ?

Thanks for you help.

Regards,

Mat