Vxflex CSI Issue: after CSI driver installation, CSI controller and CSI node stopped

Hi experts,

we have suffered a problem when tried to deploy CSI driver in customer's K8S environment.

After CSI driver installation, CSI controller and CSI node not started,  status is "stopped".  We don't know the failure reason yet. Hope you can help.

 

CSI Status was showing as below：

Status:

  Controller Status:

    Stopped:

      vxflexos-controller

  Driver Hash:  277878806

  Last Update:

    Condition:  Succeeded

    Time:       2020-12-22T04:48:04Z

  Node Status:

    Stopped:

      vxflexos-node

  State:  Succeeded

Events:  

 

Below are the details of CSI Status  ：

 

# kubectl -n vxflexos describe csivxflexoses.storage.dell.com

Name:         vxflexos

Namespace:    vxflexos

Labels:      

Annotations:  storage.dell.com/CSIDriverConfigVersion: v3

              storage.dell.com/attacher.Image: k8s.gcr.io/sig-storage/csi-attacher:v3.0.0

              storage.dell.com/attacher.Image.IsDefault: true

              storage.dell.com/provisioner.Image: k8s.gcr.io/sig-storage/csi-provisioner:v2.0.2

              storage.dell.com/provisioner.Image.IsDefault: true

              storage.dell.com/registrar.Image: k8s.gcr.io/sig-storage/csi-node-driver-registrar:v2.0.1

              storage.dell.com/registrar.Image.IsDefault: true

              storage.dell.com/resizer.Image: quay.io/k8scsi/csi-resizer:v1.0.0

              storage.dell.com/resizer.Image.IsDefault: true

              storage.dell.com/snapshotter.Image: k8s.gcr.io/sig-storage/csi-snapshotter:v3.0.2

              storage.dell.com/snapshotter.Image.IsDefault: true

API Version:  storage.dell.com/v1

Kind:         CSIVXFlexOS

Metadata:

  Creation Timestamp:  2020-12-22T04:48:03Z

  Generation:          3

  Managed Fields:

    API Version:  storage.dell.com/v1

    Fields Type:  FieldsV1

    fieldsV1:

      f:spec:

        .:

        f:driver:

          .:

          f:common:

            .:

            f:envs:

            f:image:

            f:imagePullPolicy:

          f:configVersion:

          f:initContainers:

          f:replicas:

          f:snapshotClass:

    Manager:      kubectl

    Operation:    Update

    Time:         2020-12-22T04:48:03Z

    API Version:  storage.dell.com/v1

    Fields Type:  FieldsV1

    fieldsV1:

      f:metadata:

        f:annotations:

          .:

          f:storage.dell.com/CSIDriverConfigVersion:

          f:storage.dell.com/attacher.Image:

          f:storage.dell.com/attacher.Image.IsDefault:

          f:storage.dell.com/provisioner.Image:

          f:storage.dell.com/provisioner.Image.IsDefault:

          f:storage.dell.com/registrar.Image:

          f:storage.dell.com/regist