Unsolved
This post is more than 5 years old
2 Intern
•
614 Posts
0
1386
June 4th, 2013 06:00
DCNM 5.26a stand alone and call home
Hello,
We are currently running the stand alone server version of dcmn, and device manager. I had issues getting call home to work. Is it because I have the non licensed version? I searched on the support site and did not find any useful information pertaining to this.
Thanks in advance!
Admingirl
No Events found!
dynamox
9 Legend
•
20.4K Posts
1
June 4th, 2013 06:00
when you open DCNM and click on Fabrics ..does it say "Manage Continuously" ?
admingirl
2 Intern
•
614 Posts
0
June 4th, 2013 06:00
We do have ESRS now.
admingirl
2 Intern
•
614 Posts
0
June 4th, 2013 06:00
I clicked on both now and even though I can't manage both I see now they are managed continously.
admingirl
2 Intern
•
614 Posts
0
June 4th, 2013 06:00
Thanks Dynamox!
Only one fabric has manage continuously, the other has unmanaged.
The message I get when I first open the FM stand alone is "Unlicensed DCFM can only manage one fabric at a time".
Admingirl
dynamox
9 Legend
•
20.4K Posts
0
June 4th, 2013 06:00
right, that's because your switches are not licensed for Fabric Manager ..it allows you to manage multiple fabrics at the same time plus collect a lot of performance statistics. But i am not sure that would impact your call-home ability. Do you have ESRS in your shop ?
dynamox
9 Legend
•
20.4K Posts
0
June 4th, 2013 07:00
server.callhome.smtphost = ..configured with your ESRS server ip address ?
dynamox
9 Legend
•
20.4K Posts
1
June 4th, 2013 07:00
on DCNM server, if you look inside of c:\program files\Cisco Systems\dcm\fm\conf\server.properties ...there is a section that starts "#Allow EMC Call Home" ..is it configured ?
admingirl
2 Intern
•
614 Posts
1
June 4th, 2013 07:00
Yep, it's configured.
admingirl
2 Intern
•
614 Posts
0
June 4th, 2013 08:00
I configured it with our smtp address, I will change it to our ESRS gateway server ip.
Thanks again Dynamox!
Admingirl