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May 5th, 2021 04:00
Still Waiting for Order confirmation
Hi,
I placed order on 30-Apr-2020 and still I haven't received any confirmation email. When I contact the customer support nobody is responding just pushing to different department.
I wrote an email to us_customercare@dell.com no response.
How will i get the support for my PO number.
Thanks
Umesha
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DELL-Charles R
Moderator
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May 5th, 2021 10:00
Hello Umesha,
I'm sorry you have not received order confirmation. Do you have the Customer Care number: 1 (800) 624-9897?
You may use the order status tool in order to check for updates
https://www.dell.com/support/order-status/en-us/order-support
You can also log into your 'My Account'. This page has link and how to set up an account if you don't have one.
https://www.dell.com/support/contents/en-us/article/esupport-order-support/frequently-asked-questions
If you like you can send me the information below in a Private Message and I can check what I can find: