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818
January 14th, 2023 16:00
SCV3020 secure console not working
Hi,
I need to get secure console working on scv3020 but everytime I start the service it says status is up and the IP address is 0.0.0.0 for both controllers.
All outbound traffic is allowed from controllers. In firewall logs I see mostly Accept: session timeout and Accept: session close.
Any ideas how to troubleshoot this?
Thanks.
No Events found!
DELL-Chris H
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August 14th, 2025 14:15
JohnR25,
The page the previous link was pointing to can be found here.
Also, you can search the Dell Knowledge Base page with the article number Charles provided as well.
Let me know if this helps.
tianchou
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January 14th, 2023 19:00
As I know that secure console is only workable for DELL employee. So If you would like to use ssh to access SCv3020. You can connect it by serial console first and then enable ssh session. Then you can ssh to SCv3020 by ssh.
usename
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January 15th, 2023 02:00
I'm working with Dell support to upgrade the array firmware so they need secure console access.
PIPBenny
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December 19th, 2023 14:35
@usename Hi there, did you ever get this to work? I'm having the same issue trying to enable the secure console for dell to upgrade the scv os. Thanks!
DELL-Charles R
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December 19th, 2023 18:05
Hello PIPBenny,
Knowledge Base Article 000114471
Dell Storage SC – How to send SupportAssist and enable Secure Console
4. Enable Secure Console
https://dell.to/3v4DwWS
JohnR25
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1 Message
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August 14th, 2025 13:59
Dell link not working anymore - anyone found a fix for this Secure Console issue