2 Intern
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427 Posts
0
1014
June 30th, 2022 00:00
SCV2020 Management
I have a SCV2020 with no data on it, i have just configured it. once it was configured it opened up the management gui.
i rebooted the system but can no longer get to the gui.
if i type in the ip address it says
"To manage this system, you must download Enterprise Manager Client.
Management applications can be downloaded from: http://www.dell.com/support"
Which is fine but why do i need the above if it already allowed me in, in the first place?
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DiegoLopez
4 Operator
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2.7K Posts
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June 30th, 2022 08:00
Hello @tapelibraryfixer,
Yes, myself I have seen this GUI when starting the configuration on SCV2020. This is a one time tool to configure the initial steps because later you can do all this tasks (and more advanced ones) with Storage Manager. Please check the installation guide for Storage Manager: https://dell.to/3OSIY3L
Regards.
tapelibraryfixer
2 Intern
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427 Posts
0
June 30th, 2022 08:00
Ok i see thanks
tapelibraryfixer
2 Intern
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427 Posts
0
July 1st, 2022 01:00
now just need to update the storage center too allow me to add it
Origin3k
4 Operator
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2.3K Posts
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July 1st, 2022 02:00
For updating SCOS (StorageCenterOS) you need to configure the support assist feature and send at least one report to Dell. Hint: It takes up to 24h until they see it. otherwise you can enable the SecureConsole(VPN) and the support will create a fresh report.
After that you have to contact Dell support and they will
Regards,
Joerg