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November 2nd, 2023 12:55
SCv2020 - Discover and Configure Uninitialized Storage Centers
Hi All,
I need a bit of help. I have an SCv2020, and I am trying to set it up with the "Dell Storage Manager Client", but when I open "Discover and Configure Uninitialized Storage Centers", the app closes instantly without error; there are also no logs in the event viewer.
I have used an older version of the discovery client, and it can see the storage, but it cannot Initialize it due to a version mismatch.
Windows 2022 Server
Client Version 20.1.1.716
I have tried every version from here as well: https://www.dell.com/support/home/en-uk/product-support/product/storage-sc2020/drivers
I have also tried from a Windows 10 machine with the same results.
No Events found!
0IghOQTKQfSsnmHTmAVeeza
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December 13th, 2024 12:23
Hi All,
In the end, I was able to resolve the issues.
I had to install the "Storage Manager Data Collector" alongside, and then the "Dell Storage Manager Client" worked without issue.
You can find the "Storage Manager Data Collector" in the "Dell Storage Manager - 2020 R1.20 Release (Full Release)" package on the drivers page
sc9000nerd
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November 2nd, 2023 15:42
I assume you tried running the applications as administrator? and you have updated your windows server with latest updates?
I have a storage center scv4020 with windows 10 i am able to connect to it with storage client 2016 R3.20.
i also have a windows server 2012 with no updates and with storage client 2020 r1 and i am experiencing the same problem as you with the window closing right away. I believe i ended up connecting via console cable and through the CLI i gave the system a ip address. from there i tried to use the client application again and choose option number 2 - "Log in to Storage Center or Data Center". Once logged in it should have you initialize.
not sure if any of that helps.
0IghOQTKQfSsnmHTmAVeeza
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November 2nd, 2023 16:13
OK, so I have updated the Client to 20.1.20.48, but I am now getting the error, "You must be an Administrator of the localhost user to discover and initialize a Storage Center.
Exit the Client and launch it again with Administrator rights (On Windows this may require using the 'Run as Administrator' command)."
I have tired to launch by both right click run as administrator and also runas via cmd but both produce the same error.
I have seen another post on this forum that say to use the direct connect method, and I have tried this, but I am still getting the same error.
0IghOQTKQfSsnmHTmAVeeza
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November 2nd, 2023 16:28
@sc9000nerd Thanks, ill check that out.
sc9000nerd
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November 2nd, 2023 20:16
@0IghOQTKQfSsnmHTmAVeeza make sure you are running it as local host system admin not like a domain admin account.