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1 Rookie
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2 Posts
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1174
December 4th, 2019 23:00
SC8000
Hi,
i having problem after purge the config in sc8000. The error says storagecenupdate failed and recovery failed.both controller not sync.when i controller show both controller are leader
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DELL-Sam L
Moderator
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7.6K Posts
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December 5th, 2019 13:00
Hello Pedroz,
What command did you run to remove the configuration on your SC8000? Did your SC8000 reboot after running the command or did it state that command completed? Have you tried to boot your SC8000 with just a single controller connected?
Please let us know if you have any other questions.
Pedroz
1 Rookie
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2 Posts
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December 5th, 2019 14:00
Hi Sam,
i tried cs purge all then -reset the leader controller which is top.i only did this to top controller.Then after i command -reset and boot i can see the this error failed to initialized and recovery is failed,storagecentupdate failed.
https://ibb.co/3y04vh8 https://ibb.co/pXWFf3T https://ibb.co/dBW58hq https://ibb.co/88xwD39
Dell-DylanJ
4 Operator
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2.9K Posts
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December 13th, 2019 15:00
Hi Pedroz,
Due to the nature and complexity of the issue you're facing, you'd be better served by calling and speaking with support. I'd expect this to take some time and attention to correct, and phone support would be in a much better position to provide that to you. If you like, I can help you find the contact number for your region. I would just need the country that you're located in.