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4143
October 18th, 2021 07:00
SC4020 Error BSD authd: daemon status = 0 lenght = 105
Hello people,
I've got a Dell SC4020, and my monitoring system has shown a "critical error" from Dell Storage.
i've checked:
- hardware status - ok
- Fibre channel ports - ok
- No monitoring > logs has shown some logs below:
| Error | BSD | Bottom Controller | poller: state=0 status=0 |
| Error | BSD | Bottom Controller | authd: request={'version': 1, opcode': 15, 'status': 0} response={'version': 1, opcode': 15, 'status': 0} |
| Error | BSD | Bottom Controller | authd: daemon status=0 length=10 |
| Error | BSD | Top Controller | poller: state=0 status=0 |
| Error | BSD | Top Controller | authd: request={'version': 1, 'status': 0, 'opcode': 15} response={'version': 1, 'status': 0, 'opcode': 15} |
| Error | BSD | Top Controller | authd: daemon status=0 length=10 |
- Version: 7.3.4.4
what that could be? do we need to restart the controllers?
Thanks,
regards,
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DellEMCSupport
Moderator
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631 Posts
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October 18th, 2021 13:00
Hello danilosoa,
Did you have a power outage, or any system update recently? If your system was restarted did you wait 20 minutes before attempting to login?
danilosoa
1 Rookie
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3 Posts
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October 21st, 2021 14:00
Hello,
Thanks for you reply,
We didn't have a power outage, neither update recently.
We didn't restart the storage and attempted to login afterwards.
thanks in advance,
DellEMCSupport
Moderator
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631 Posts
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October 21st, 2021 15:00
Hello danilosoa,
Do you have secure console enabled on your system? If not then it is best to open a support case so we can see what is going on?
Origin3k
4 Operator
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2.3K Posts
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October 21st, 2021 22:00
You dont need to be worry about these kind of messages. ALL of your compellents displays these. I checked a couple of 5020,4020 a couple of minutes ago.
Regards,
Joerg
danilosoa
1 Rookie
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3 Posts
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October 23rd, 2021 07:00
Hello
Thanks for you reply,
I will get authorization to enable the "secure console" on our system.
will i be charged if i open a support case for this problem?
thanks,
Regards,
DiegoLopez
4 Operator
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2.7K Posts
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October 25th, 2021 06:00
Hello @danilosoa,
If the system is still in warranty, you may not be charged. But if it is not in warranty, you should ask for a quote for support.
Regards.