Unsolved
9 Posts
0
407
August 21st, 2022 10:00
SAS Controller
I have my Dell EMC Power Vault ME4024 storage server & I Connected it to my PowerEdge R740 by Mini SAS Cable
but the problem is , when I restart the server it stuck while restarting .
I cannot figure out the issue ,please suggest
is that any driver issue ? I tried many drivers but cannot get out of it .
No Events found!
Origin3k
4 Operator
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2.3K Posts
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August 21st, 2022 12:00
Upgrade the FW of your 12G SAS HBA.
Regards,
Joerg
mdzaid98
9 Posts
0
August 21st, 2022 21:00
I've downloaded this firmware from dell support "SAS-Non-RAID_Firmware_WP87W_WN32_16.17.01.00_A10_03"
still not working stucked while restarting.
Origin3k
4 Operator
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2.3K Posts
0
August 21st, 2022 21:00
I have see this problem earlier with SCv2020 and 14Gen Server. After updating all FW and configure the setup the restart work. My work around was to pull the cable to get the server starting and than connecting it back.
Be sure that you Upgrade the rest of the FW also.
Regards
Joerg