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January 4th, 2026 13:33
New Drive is not working in SCv3020 .
I installed new drive same modle which is faulty i face issue system is showing status is down.
i check health is ok , fualty drive and new drive part number is same. i need help.
Error is display "System is unable to accept disk 25 in enclosure position 1-7 with serial number S0N5VH57 and Dell part number because disk drive line Unknown is not compatible with system"
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DELL-Joey C
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January 4th, 2026 23:16
Hi,
At times, this is because the drive line that is might not be compatible with the SCOS. I would recommend checking the SCOS if it's updated. If you have updated the SCOS and the issue persist, I would suggest getting another disk replacement as there is no other solution to the issue.
Here's an old post about the error: https://www.dell.com/community/en/conversations/compellent/scv3020-system-unable-to-accept-disk-because-disk-drive-line-unknown-is-not-compatible-with-system/67bbc9d2c93be47ec5986508