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July 8th, 2019 10:00
How to decommission a SC4020 and wipe all of the drives
I have a customer that has two Dell SC4020 NAS's. They were bought by another company and need to decommission these boxes which includes securely wiping the drives. Is there a way to do this through the dell storage manager? I personally don't know why they just don't pull the drives and shred them.
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DELL-Sam L
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July 8th, 2019 12:00
Hello 3ddman,
Are you trying to reuse your SC4020? The reason that I ask this is that if you are going to reuse your SC4020, then it is best to call into support so that we can capture the license & some other important data before we reset your SC4020.
Please let us know if you have any other questions.
3dddman
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July 8th, 2019 12:00
No, they do not plan to reuse them. They will be scrapped more than likely, but they want the data scrubbed from the drives before doing so. How do I go about 'resetting' them?
DELL-Sam L
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July 9th, 2019 08:00
Hello 3ddman,
Have you already deleted all the volumes that were on your Compellent? If your Compellent still has a support contract, then you can phone support & they can restore the system back to defaults which will scrub all data. Support is the only ones who can reset the system as there are quite a few steps that have to be done correctly to ensure that all data is removed.
Please let us know if you have any other questions.