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July 14th, 2019 00:00
Factory Reset SC5020 Storage
Hi, I want to factory reset my SC5020 Storage. I couldn't find any option in "Dell Storage Manager". Can anyone help me regarding this issue? Thanks in advance
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DELL-Bob Mi
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July 14th, 2019 09:00
Hello EhsanSikdarBD,
There is no option to reset an SC5020 through DSM. Refer to page 301 of the Dell Storage Manager 2016 R3 Administrator’s Guide: https://topics-
cdn.dell.com/pdf/storage-sc2000_administrator-guide_en-us.pdf
Reset a Controller to Factory Default
Reset a controller to apply the factory default settings, erase all data stored on the controller, and erase all data on the drives.
Prerequisites
The Storage Center must be an SCv2000 or SCv3000 series controllers.
The controller must be running Storage Center version 6.7 or later.
You will need to contact support to get assistance with this.