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6 Posts
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3905
November 30th, 2016 14:00
Dell Storage Manager 2016 R2 not able to connect to PS group
I recently upgraded our Data Collector and Enterprise Manager Client to Dell Storage Manager 2016 R2 [Build: 16.2.1.228]. With this new version, Dell added the ability to connect to Equallogic PS series arrays, so long as they are on the right firmware.
I have two PS arrays that I want to add to Storage Manager. The first one is a PS4110 array in our M1000E chassis. I was able to add that PS group to Storage Manager. But when I try to add the PS6210X, I get an error that says "unable to add PS Group". No other information is provided. Both arrays are on the same firmware version 7.17. I can ping the problem array from the server that runs the data collector. If Java was installed, I could even access the web gui of that array using IE. Both of those arrays management IP's are on the same subnet.
What am I missing?
rswislocki
52 Posts
0
January 5th, 2017 03:00
PS4000/PS4100 and PS-M4110 configuration limit - a group can contain a maximum of two PS4000, and/or PS-M4110 (Dell Equallogic Configuration Guide, PS Supported configuration limits).
derekmerritt_f531eb
6 Posts
0
January 5th, 2017 06:00
Thanks for the info. I posted this in another Dell forum and got a reply from a Dell support person. Turns out, the issue was with the banner we had for when logging on to the array. It had too many characters. Once I cleared out the banner text, I was able to add it to Dell Storage Manager.