Dell-DylanJMOD - Compellant SC4020 License

Dylan,

I've read your responses to some other Compellent SC4020 posts and I am hoping you may be able to assist us as well. I wrote this as a PM originally, but it seems I cannot message you in that fashion.

We have a couple of Dell Compellent SC4020 storage arrays, service tags REDACTED and REDACTED, that were part of the purchase of a ship which we're readying to sail again. As part of readying the arrays for use, the controllers needed to be reset, which incidentally also wipes the license file. We are starting the process of a service tag transfer, but in the meantime have requested the license files from our contacts with the seller.

They've sent us the information below, which we're unsure if it is the license information necessary, and if it is, how to format it for use with the Compellent devices. 

WILL SEND PRIVATELY IF POSSIBLE

We have outstanding orders for five Dell VxRail servers to replace this equipment, but with supply chain constraints and an upcoming scheduled sailing, we want to have this equipment operational as a backup plan in case of a delay in delivery of that replacement solution. I'm hoping this is something you can provide some assistance with.

Kind regards,

Sean