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December 2nd, 2019 09:00

Critical Newsletter Alert? Patch, Firmware Update, Security

I just saw the news regarding HP SAS SSD firmware update alert, 'failure after 32768 hours'. 

Does Dell provide any newsletter alert regarding critical patch, firmware update, security update? I googled, it only brings up Dell Financial newsletter alert. 

1 Message

December 2nd, 2019 10:00

I came here looking for the exact same thing but i cannot find any information from Dell. We have a SC5020 and some RI SSDs that are in their 3rd year of service.

For those that are not aware of the bug op is referencing, here are some links..

There is a bug in HPE branded SSD firmware that after 32768 of uptime the disk fails, this is a disaster if you have a bunch of SSDs that came online at the same time, you can potentially experience multiple SSD failures within a single day.

Need to know if Dell branded SSDs are affected by the same firmware bug.

I am going to open a support case with Co-Pilot and update this post once I know more.

2 Intern

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138 Posts

December 4th, 2019 20:00

I found KB539318.

539318 : Dell EMC SSD drives are not impacted by 32,768 hour issue reported in recent industry articles

https://support.emc.com/kb/539318

1 Message

December 26th, 2019 22:00

I do have same experience with this news regarding HP SAS SSD firmware update alert, 'failure after 32768 hours'
Is there any official article from DELL regarding this matter?

 

Thanks.

Zamroni

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