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April 16th, 2019 06:00
Compellent Storage Center Alert: Controller
Alert created on controller '303780' for object [internal ref: 'SASTransPortSeeprom 303780 3'] - [CablePresentNotFunctionalAlert]: SAS cable is present without SAS link (JbodIndex=3, EMM=1, Port=1) Alert created on controller '303780' for object [internal ref: 'SASTransPortSeeprom 303780 3'] - [CablePresentNotFunctionalAlert]: SAS cable is present without SAS link (JbodIndex=3, EMM=1, Port=1) + this one ..... Alert created on controller '303781' for object [internal ref: 'SASTransPortSeeprom 303781 9'] - [CablePresentNotFunctionalAlert]: SAS cable is present without SAS link (JbodIndex=3, EMM=1, Port=1) Alert created on controller '303781' for object [internal ref: 'SASTransPortSeeprom 303781 9'] - [CablePresentNotFunctionalAlert]: SAS cable is present without SAS link (JbodIndex=3, EMM=1, Port=1) This is a Firmware issiue ......... FIX IT !!! Best regards .... The Salesman (grrrrr)
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DELL-Bob Mi
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April 16th, 2019 08:00
The alert indicates the connectivity for the cable on Enclosure # 3 Top IO Module using port A was lost. It is best if you call in to support to have them look in to this issue. They can troubleshoot it easily by running commands to check the connections. You can also reseat the cables connecting to Enclosure # 3 to verify they are plugged in and nothing became loose.