Unsolved
1 Rookie
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68 Posts
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919
February 18th, 2022 13:00
Cannot connect to SCv2020
Hi, I changed my SCv2020's IP address because I switched networks. From within the storage manager client I changed the IP address from 10.0.0.50 to 192.168.66.10 and moved its management port cables to the other network. I now can't log into it. I don't know if I made a mistake with the IP address or what.
Anyone know how I can fix this?
Thanks,
Ken
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Origin3k
4 Operator
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2.3K Posts
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February 18th, 2022 15:00
Hook up the serial and try a "controller show".
Regards
Joerg
kentravis
1 Rookie
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68 Posts
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February 21st, 2022 09:00
That worked to change the top and bottom controller IPs. I was able to log in via the lower and upper controllers via the web interface with the IP addresses given by "controller show".
But I am still not able to change the IP address for the System Center client software nor log into that. When I try to change that IP address I see this in the logs:
Failed to modify object, see system logs for additional information.
APIManager: Error code[4], extErrorCode[19:1024], Summary[Attribute (System:System-ManagementIP) Set Failure, Value (192.168.66.10)#012]
Logid (000001ea) continued, ErrorMessage='Failed to modify object, see system logs for additional information.' ErrorEncodedMsg='{"args":[],"id":0}#012'
Notice
Feb 21, 2022 9:44:41 AM
MC
Bottom Controller
MC GPB command (cmdname: NAME_GETBULKCSV, cmdtype: TYPE_LICENSEFEATURE) took 40 seconds to complete, which is longer than expected
Notice
Feb 21, 2022 9:44:41 AM
MC
Bottom Controller
MC GPB command (cmdname: NAME_GETBULKCSV, cmdtype: TYPE_DEFAULTS) took 23 seconds to complete, which is longer than expected
Notice
Feb 21, 2022 9:44:41 AM
MC
Bottom Controller
MC GPB command (cmdname: NAME_GETBULKCSV, cmdtype: TYPE_DEFAULTS) took 40 seconds to complete, which is longer than expected
Inform
Feb 21, 2022 9:44:39 AM
MC
Top Controller
Object successfully modified by user Admin, in subsystem MC, table MCAuditLog, logid (000001ef), values Index='629' Status='2' EndTime='2022-02-21T09:44:39.985073-07:00'
Inform
Feb 21, 2022 9:44:39 AM
MC
Top Controller
Logid (000001ef) continued, ObjectInstances='225034 ScNtpSettings 225034-NtpSettings'
Notice
Feb 21, 2022 9:44:39 AM
BSD
Top Controller
getaddrinfo(time.windows.com), family=2, error: 8: hostname nor servname provided, or not known
Inform
Feb 21, 2022 9:44:39 AM
MC
Top Controller
Logid (000001ee) continued, ErrorMessage='Failed to modify object, see system logs for additional information.' ErrorEncodedMsg='{"args":[],"id":0}#012'
Warning
Feb 21, 2022 9:44:39 AM
Daemon
Top Controller
APIManager: Error code[4], extErrorCode[19:1024], Summary[Attribute (System:System-ManagementIP) Set Failure, Value (192.168.66.10)#012]
Inform
Feb 21, 2022 9:44:39 AM
MC
Top Controller
Object successfully modified by user Admin, in subsystem MC, table MCAuditLog, logid (000001ee), values Index='628' Status='3' EndTime='2022-02-21T09:44:32.951403-07:00'
Notice
Feb 21, 2022 9:44:39 AM
MC
Top Controller
MC GPB command (cmdname: NAME_GETBULKCSV, cmdtype: TYPE_MCTIME) took 51 seconds to complete, which is longer than expected
Notice
Feb 21, 2022 9:44:39 AM
BSD
Top Controller
getaddrinfo(time.windows.com), family=2, error: 8: hostname nor servname provided, or not known