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March 25th, 2014 18:00

Cache Controller problems

Cache Card problems on sc8000 controllers

Since upgrading from SC40 to sc8000 controllers I have had 2 cache cards replaced.

Talking to the field techs this is common , as they are ask to reset the cards first before replacing them.

The location of the cache card in slot 7, above the PSU 1 and a SAS card is installed above the cache card in slot 6, does this generate cooling problems affecting the service life of the card?

118 Posts

April 3rd, 2014 07:00

We have Compellent systems in the field that have all of the PCIe slots filled and no issues. I think I have seen a cache card fail on a SC8000 once (newly shipped system within 24 hours of operation).

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