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November 14th, 2019 23:00
Access to documentation about SC8000
Hi all,
I'm a recent owner of a Dell SC8000 that I bought second-hand. I would like to access the manuals and documentation related to the device, but I can't login to customer.compellent.com where docs is apparently located.
Can someone help me?
Thanks in advance,
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DELL-Sam L
Moderator
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7.6K Posts
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November 15th, 2019 13:00
Hello ancailliau,
Here is the link to documentation for an SC8000. https://www.dell.com/support/home/us/en/04/product-support/product/dell-compellent-sc8000/docs
Please let us know if you have any other questions.
ancailliau
4 Posts
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November 16th, 2019 00:00
Thanks for your reply. Sadly, that page does not look like it contains all the documentation available. For example, I found a "Deployment Manual" on manualslib, that is not in the documentation on the Dell Website.
I would like to know if there is an Hardware guide, as with many other Dell servers?
Also, I cannot find information about updating the BIOS of the device, including the latest version available.
Antoine
Origin3k
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2.3K Posts
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November 16th, 2019 04:00
The SC8000 is not user self deployable.... maybe thats the reason why there is no PDF for free.
Regards,
Joerg
U2CAMEB4ME
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6.2K Posts
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November 16th, 2019 06:00
Welcome to the Dell Community @ancailliau
The Firmware update I think would be the BIOS update.
Firmware DUP for Intel NICs and NDCs for Family Driver Version 13.0.0
https://www.dell.com/support/driver/us/en/19/DriversDetails?productCode=dell-compellent-sc8000&driverId=FFD71
Product support for Dell Storage SC8000:
http://downloads.dell.com/published/pages/dell-compellent-sc8000.html
Best regards,
U2
ancailliau
4 Posts
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November 16th, 2019 10:00
Thank you all for the replies. Bit of information here and there. I'll take contact with Dell Support too.