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November 14th, 2019 23:00

Access to documentation about SC8000

Hi all,

I'm a recent owner of a Dell SC8000 that I bought second-hand. I would like to access the manuals and documentation related to the device, but I can't login to customer.compellent.com where docs is apparently located. 

Can someone help me? 

Thanks in advance,

Moderator

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7.6K Posts

November 15th, 2019 13:00

Hello ancailliau,

Here is the link to documentation for an SC8000. https://www.dell.com/support/home/us/en/04/product-support/product/dell-compellent-sc8000/docs

Please let us know if you have any other questions.

November 16th, 2019 00:00

Thanks for your reply. Sadly, that page does not look like it contains all the documentation available. For example, I found a "Deployment Manual" on manualslib, that is not in the documentation on the Dell Website. 

I would like to know if there is an Hardware guide, as with many other Dell servers?

Also, I cannot find information about updating the BIOS of the device, including the latest version available.

Antoine 

4 Operator

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2.3K Posts

November 16th, 2019 04:00

The SC8000 is not user self deployable.... maybe thats the reason why there is no PDF for free.

Regards,
Joerg

4 Operator

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6.2K Posts

November 16th, 2019 06:00

Welcome to the Dell Community  @ancailliau 

The Firmware update I think would be the BIOS update.

Firmware DUP for Intel NICs and NDCs for Family Driver Version 13.0.0

https://www.dell.com/support/driver/us/en/19/DriversDetails?productCode=dell-compellent-sc8000&driverId=FFD71

Product support for Dell Storage SC8000:

http://downloads.dell.com/published/pages/dell-compellent-sc8000.html

Best regards,

U2

November 16th, 2019 10:00

Thank you all for the replies. Bit of information here and there. I'll take contact with Dell Support too.

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