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Gienex

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2 Posts

2576

July 6th, 2016 00:00

Vault disk in "Requested bypass" state

Hello

I have this very old array (CX4-120) that still needs to be kept running for a while longer. One of the vault disks is in "Requested bypass" state. Hot spare is ready but in Inactive state.

How to replace this disk? Can I just yank it out and put another in? The "Replace disk" option is available, but then I need to have USM installed on my local PC, which requires a login credentials to EMC's Powerlink which I don't have. No support available, login information was lost long before I joined the company.

Btw. I've already replaced one other vault disk, but here it was truly dead, state was removed, hot spare was activated in its place. Here I was pretty confident that I won't break anything, but with this "requested bypass" state I'm not sure. Is the disk in this state still used/operational? The fact that it's vault disk certainly doesn't help my case.

Any replies will be greatly appreciated.

Regards,

Greg

Jyothi_P_Bharat

317 Posts

July 7th, 2016 05:00

Hi Greg,

Please have a look on the below mentioned kb article:

kb71285


Thanks

Jyothi

Gienex

1 Rookie

 • 

2 Posts

July 8th, 2016 04:00

Hello Jyothi

Thanks for the reply.

Any chance you can print this KB and send it to me? I get this nasty "SSO Error. Check for an invalid assertion in the SAML Assertion Validator"

my email: gienex@outlook.com

Big thanks in advance,

Greg

Jyothi_P_Bharat

317 Posts

July 8th, 2016 04:00

Hi Greg,

Here is the  content of the kb:

Why is a disk marked as 'requested bypass' instead of faulted in Navisphere?
Spstat in triage is showing disk as removed.
Disk has status "requested bypass" but not faulted in Navisphere.

Associated LUNs are marked as degraded in Navisphere.

Hot spare is invoked and fully rebuilt.

Eventcode a07 - CRU Powered Down [AssertedPortBypass]
Product: CLARiiON CX3 Series
Product: CLARiiON CX4 Series

EMC Firmware: FLARE Release 26 and later
If a disk is marked for Probation and will fail shortly afterwards, current Navisphere code will mark the Disk as "Requested Bypass" and not as faulted
The disk can be replaced with the standard drive replacement procedures. EMC Engineering is working on a fix so that the disk will be marked as faulted by Navisphere in such situations.

Thanks

Jyothi

kelleg

4.5K Posts

July 22nd, 2016 08:00

Was your question answered correctly? If so, please remember to mark your question Answered when you get the correct answer and award points to the person providing the answer. This helps others searching for a similar issue.

glen

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