SP A Failure on EMC CX3-20F

Hi,

Recently we have moved our EMC CX3-20F from one site to another. After powering up again in new site SP A doesn't comes up.

When I check the faults SPS B seems to be down (not sure if SPE fault is related with SP A or SPS B);

Faulted Subsystem:  VS03Storage

Enclosure SPE : Faulted

Enclosure SPE SPS B : Faulted

We are checking the HW installation for SPS B fault. Besides I wonder if SP A failure is related with it or not. What would we do for further troubleshooting.

Any suggestions on this regard will be appreciated.

Here are the related event logs on the system;

08/21/2013 16:36:45                      (7127ca2c)SPA is faulted. The fault cannot be isolated. Fault Code: 39, 'Illegal Config(i.e.SAN in NAS enclosure)'.

Please call your service provider.

08/21/2013 16:38:09 Enclosure 0 SPS B    (637) SPS Recharging                          [0x00]   0        0                                       

08/21/2013 16:38:09 Enclosure 0 SPS B    (912) SPS Power cable 2 is configured improperly.[0x00]   0        80                                      

08/21/2013 16:38:10 SP B                 (7f4) AC Power to power supply B1 has been restored. This condition can also be seen when the SPS has completed testing.[0x00]   0        0  

Details: Peer->SetTime failed.  This is normal if only one SP is in service

08/21/2013 16:42:34                      (743a)Navisphere can no longer manage (SP A). This does not impact server I/O to the storage system. See Navisphere Manager Alerts for details. 

08/21/2013 16:47:50 Enclosure 0 SPS B    (62f) 1.  The SPS is ready, but the SPS configuration is invalid.  2.  Look at SPS status to get more specific information about how the SPS is incorrectly configured and then correct the configuration.[0x00]   0        0  

08/25/2013 05:30:10 Enclosure 0 SPS B    (62a) 1.  Periodic SPS test time.  2.  No action needed unless this message is seen more frequently than the periodic SPS Test is setup to run.[0x00]   0        2                                       

08/25/2013 05:30:10 Enclosure 0 SPS B    (663) SPS Test Initiating                     [0x00]   0        2                                       

08/25/2013 05:30:10 Enclosure 0 SPS B    (663) SPS Test Initiating                     [0x00]   0        2                                       

08/25/2013 05:30:13 Enclosure 0 SPS B    (698) Battery Testing In Progress             [0x00]   0        80                                      

08/25/2013 05:30:14 SP B                 (7f8) AC Power to power supply B1 has been interrupted and SPS testing is in progress.[0x00]   0        0                                       

08/25/2013 05:31:41 Enclosure 0 SPS B    (637) SPS Recharging                          [0x00]   0        0                                       

08/25/2013 05:31:41 Enclosure 0 SPS B    (912) SPS Power cable 2 is configured improperly.[0x00]   0        80                                      

08/25/2013 05:31:42 SP B                 (7f4) AC Power to power supply B1 has been restored. This condition can also be seen when the SPS has completed testing.[0x00]   0        0                                       

08/25/2013 05:39:14 Enclosure 0 SPS B    (62f) 1.  The SPS is ready, but the SPS configuration is invalid.  2.  Look at SPS status to get more specific information about how the SPS is incorrectly configured and then correct the configuration.[0x00]   0        0 

Thanks,

//Sinan