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July 3rd, 2014 08:00

Problem with new HDD on CX300

Hi, I bought a few days ago  a new HDD for Clariion CX300, when insert the disk in the CX not detect the HDD i think the problem it is the versión FLARE why not detect the Firmware on new HDD. Anyone can help me get the FLARE 02.26.300.5.031? The EMC support not answer this problem, i want believe that because the Clariion is out of date. Thanks a lot

July 4th, 2014 04:00

Kindly provide with the Drive part number. let me check if the drive is compatible with your CLARiiON "02.26.300.5.031".

July 4th, 2014 05:00

Thank you for the information; but part no would be something like this"005050136" ; Can you check and let me know please?

5 Posts

July 4th, 2014 05:00

Now the CX have FLARE 02.19.300.5.019 and the new HDD is a seagate 146Gb with part number 9X4007-130 and Firmware D717

5 Posts

July 4th, 2014 05:00

in front on chassis adapter have a sticker with P/N 101-00-010 rev.03. this is the number? Thanks Suman

July 4th, 2014 06:00

I am really sorry,I am unable to find the details from the information you have provided.  We need TLA part no to fetch the details; However I can provide you with the disk OE matrix, you may refer the same.

https://support.emc.com/docu42949_All-VNX-CLARiiON-Celerra-Storage-Systems-Disk-and-FLARE-OE-Matrices.pdf?language=en_US

July 4th, 2014 06:00

This is the information I found from the doc:

005048968 This is a short stroked drive and was not generally released into manufacturing however they may have been used as a temporary substitute or substituted by logistics as a viable replacement. If you have one in an array and require a replacement use a 146GB drive, Model CX-4G15-146. Use any drive found under this Model/Array type and meets the minimum FLARE requirement. However if this is the only available drive then it may be used

5 Posts

July 4th, 2014 07:00

04-07-2014 16-31-45.jpg

thanks Suman,

the new HDD into the Clariion not view de TLA (attach image) the other HDD the TLA is 005048602

I don't authorized to access the link of pdf

2 Intern

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812 Posts

July 4th, 2014 18:00

I believe you are trying to use a Symmetrix disk to the clariion system, and this will not work. The above link may require partner/EMC access. It works fine for me with partner login.

5 Posts

July 7th, 2014 01:00

The Clariion CX300 purchased to DELL. I registered the EMC website, and  block the FLARE download why not register the product but the product is end of life, I have sent the petition for download and not answer the petition. Anybody help me and send me the FLARE 02.26.300.5.031? the use of cx300 is in the lab. thanks for all

July 7th, 2014 01:00

Log-in through i.e. and click on home, even if you get the error message of un-authorization, will be able to access.

4.5K Posts

July 15th, 2014 10:00

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