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December 17th, 2013 01:00

New DAE

Hi,

I'd like to connect new DAE to our existing, power up & running Clariion CX4-120.

Can I do it during working hours ?

I've already downloaded Unisphere Service Manager and started "Install Disk Array Enclosure" wizard.

Do I need to call EMC Technician and arrange a service request to have that job done? Or can I do it by myself ?

Is there any threat that our LUN's will just dissapear during cabling the new DAE ?

9 Legend

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20.4K Posts

December 17th, 2013 05:00

USM will walk you through the steps, you can do it online. If you don't feel comfortable doing it yourself and this array is under maintenance contract, you can get local EMC CE to assist.

4 Operator

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4K Posts

December 17th, 2013 16:00

You can visit CX4 support site: http://corpusweb130.emc.com/upd_prod_CX4/, to generate the step-by-step instructions guide for adding/replacing a component on CX4. For example:

cx4_support_site.jpg

Adding a DAE should be NDU (non-disruptive upgrade), but you should make sure it will not go into the "Back-end Bus Speed Reset Wizard". The wizard would reboot both SPs, so before continuing you have to stop all I/O to the storage.

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