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2403
August 5th, 2013 23:00
Hitachi disk firmware EMC P/N: 118032814-A02 required
Dear all!
We have some Hitachi OEM disk drives for EMC Clariion storage systems with Firmware C1D0.
Following some details which are printed on the disk label:
Model: HUS723020ALS640
P/N: 0B26315
F/W: C1D0
S/N: YGGMVHTA
EMC P/N: 118032814-A02
Type: DK7SSD200
We would like to obtain the latest firmware version available for this drive.
I understand that upgrading the firmware on hard disk drives is a dangerous process and EMC or anyone else will be made liable for possible damages.
Everything will happen on my own responsibility.
I hope someone can help me, thank you!
Best regards,
Bernhard
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Vipin VK
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812 Posts
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August 6th, 2013 01:00
Please check for the EMC Part number on the front (on the black handle) of the disk. I would recommend you to take assistance from local EMC CE for performing this activity.
bernroth
3 Posts
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August 6th, 2013 01:00
The EMC part number of this drive is 005049708
Some of them have P/N 005050393
I am aware about the risks involved in updating firmware on these drives. We have recent a backup of the data available.
Thank you!
bernroth
3 Posts
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August 11th, 2013 21:00
Hello Vipin,
where can I obtain the matching firmware file for these drives?
I can send a picture of the drive showing that it's an original EMC labeled drive.
The original HGST firmware for these drives series is unfortunately not accepted by the drive (MKGNA440.bin)
Thank you!
kelleg
4.5K Posts
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August 13th, 2013 12:00
Drive firmware is only updated when EMC discovers a problem and the updates are only available to EMC Support.
I found no notices for these disks for firmware updates for CLARiiON/VNX, but I did find that both 005049708 and 005050393 are used on the VMAX and not supported in CLARiiON/VNX.
glen
christopher_ime
2K Posts
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August 14th, 2013 15:00
Just to add to Glen's comments, those part numbers (or any of the other information you provided) are not listed in the "All VNX CLARiiON Celerra Storage Systems Disk and FLARE OE Matrices"
https://support.emc.com/search/?resource=DOC_LIB&AlloftheseWrds=All%20VNX%20CLARiiON%20Celerra%20Storage%20Systems%20Disk%20and%20FLARE%20OE%20Matrices&SearchWithin=true&adv=y