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December 14th, 2012 09:00

"getcrus" command output showing fan and LCC status N/A(not available )

Hello All,

We have AX4-5 series Clariion with FLAR 23 version ,In this  Enclosure0 is DPE and from Enclosure1 to Enclosure4 DAEs .Here monitoring purpose running “ getcrus “  command to get the details of all Enclosures  but the problem is In output fan status showing N/A(not available ) in all the Enclosures  what would be the problem here ?

And one more thing is LCCa and LCCb status showing Not Available in DPE Enclosure0 only in remaining all DAE Enclosures showing present .what is the cause for not getting data about LCC in DPE.

FYI ,

From NaviExpress (GUI) storage status ,cooling module  and LCC status are  showing Normal in all Enclosures .

OUTPUT for reference

opt/Navisphere/bin/naviseccli -User XXXX -Password XXXX -Scope 0 -h 192.168.XX.XX getcrus -fana        

DPE4AX Enclosure 0            

Enclosure 0 Fan A State:    N/A

DAE4AX Enclosure 1            

Enclosure 1 Fan A State:    N/A

DAE4AX Enclosure 2            

Enclosure 2 Fan A State:    N/A

DAE4AX Enclosure 3            

Enclosure 3 Fan A State:    N/A

DAE4AX Enclosure 4            

Enclosure 4 Fan A State:    N/A

/opt/Navisphere/bin/naviseccli -User xxxxx -Password xxxxx  -Scope 0 -h 192.168.xx.xx getcrus -lcca       

DPE4AX Enclosure 0            

Enclosure 0 LCC A State:    N/A

DAE4AX Enclosure 1            

Enclosure 1 LCC A State:    Present

DAE4AX Enclosure 2            

Enclosure 2 LCC A State:    Present

DAE4AX Enclosure 3            

Enclosure 3 LCC A State:    Present

DAE4AX Enclosure 4            

Enclosure 4 LCC A State:    Present

Thank you in advance .

4.5K Posts

December 19th, 2012 14:00

The getcontrol -busy requires that Analyzer is running on the array. Using Navisphere CLI, issue the following command to see if it is running:

naviseccli -h IP_Address_SAP -user -password -scope 0 analyzer -status

If it is stopped, then issue the command to start it up:

naviseccli -h IP_Address_SAP -user -password -scope 0 analyzer -start

Run the -status to make sure it starts, then wait a couple of minutes and try the getcontrol -busy command.

You might want to download the Navisphere Command Line Interface guide for future reference for some of these commands. The getcrus command lists those that are not supported on the AX series.

glen

2 Intern

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812 Posts

December 15th, 2012 02:00

For AX4 we have a single unit as power supply and cooling module. It will only show the power supply status in my understanding. For enclosure 0 we have Storage Processors instead of LCCs as it is a DPE. That is why it is listed as N/A.

1 Rookie

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30 Posts

December 18th, 2012 05:00

Hello vipin ,

Thanks for the update ,

So you mean to say we can not see the individual status of fans in AX4-5 series. and  I have one more problem ,How we can see the processer busy and idle percentage through navicli,please update ...


Thanks&regrads

Vajrala

2 Intern

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812 Posts

December 18th, 2012 08:00

navicli -h SP_IP_address -busy

navicli -h SP_IP_address -idle

1 Rookie

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30 Posts

December 19th, 2012 07:00

Hello vipin,

thank you fro the update ,if i use getcontrol -busy &getcontrol -idle getting "Not Available" output.

please help me to find the SP busy% and SP idle% through "naviseccli" .

FYI

output

-------------------

  /opt/Navisphere/bin/naviseccli -User XXXXX -Password XXXXX -Scope 0 -h 10.XX.XX.XX getcontrol -busy                                                                    

Prct Busy:                     Not Available

opt/Navisphere/bin/naviseccli -User XXXXX -Password XXXXX -Scope 0 -h 10.XX.XX.XX getcontrol -idle                                                                   

Prct Busy:                     Not Available

Thank you

vajrala

1 Rookie

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30 Posts

December 20th, 2012 03:00

Hi Glen,

Thank you for the update ,i have verified and noticed the Analyzer not runing and can start this service directly ?.

if i start the Analyzer service is there any impact for the procution .

Thank you

vajrala

1.4K Posts

December 20th, 2012 05:00

Navisphere Analyzer is an enabler which you would need to purchase and install.

Following Discussion explains in detail about Navisphere Analyzer: https://community.emc.com/thread/114309

There will not be any impact on Production if Navisphere Analyzer is started, its simply a tool which helps you to check the performance of the storage system.

1 Rookie

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30 Posts

December 20th, 2012 06:00

Hello Ankit,

Thank you for the update ,i am using AX4-5 series Clariion and i came to know Navisphere Analyzer in built with the device no need to purchase is this correct ?.

FYI,

FLARE 23 version and using Navisphere Express for GUI.

let me know how to proceed.

Thank you

Vajrala

4.5K Posts

December 20th, 2012 12:00

You can start Analyzer from the GUI - the Performance logs - click the Start button. If your array is overloaded, running Analyzer could impact performance, but you can't see if you're overloaded until you collect an Archive.

With NaviExpress you have no way to view the Archive as it is encrypted and requires that EMC Support review the file.

glen

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