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5 Posts
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861
March 28th, 2013 07:00
CLARiion Model Query & Documentation
Hi, I am trying to identify the precise model of what I believe is CLARiiON kit in our server room. How do I identify the precise model so that I can download the appropriate documentation? The kit is currently not connected and I can only see the Serial Numbers and Product Numbers. There is no model number shown other than XPE+N.
Thanks.
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AnkitMehta
1.4K Posts
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March 29th, 2013 12:00
Note the Serial Number and Contact EMC Local Customer Support (Not the Technical Support), they might be able to give you the model number from the registered CX sold!
Let me know how it goes, this is the hazzle free and easiest way!
samuel_savage
2 Posts
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April 1st, 2013 11:00
Do you have the serial number and part number?
hawtindj
5 Posts
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April 2nd, 2013 00:00
Hi Samuel,
Yes I have the serial number and part numbers.
David
hawtindj
5 Posts
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April 2nd, 2013 01:00
Thanks Ankit. I will give that a go.
dineshjaisanaka
4 Posts
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April 2nd, 2013 03:00
You can contact with EMC support if you have serial number ,They will give you the details
hawtindj
5 Posts
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April 2nd, 2013 03:00
Thanks for the suggestions. I contacted EMC support and got the information based on the serial number.
kelleg
4.5K Posts
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April 3rd, 2013 08:00
Was your question answered correctly? If so, please remember to mark your question Answered when you get the correct answer and award points to the person providing the answer. This helps others searching for a similar issue.
glen
hawtindj
5 Posts
0
April 4th, 2013 00:00
Thank you everyone for the suggestions. I have indeed identified the hardware, which is a Celerra NS704/NS704G. I haven't found the precise documentation for this model on the support site. Does anyone know where I can locate documentation for the NS704?
Vipin VK
2 Intern
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812 Posts
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April 4th, 2013 03:00
NS704G should be a gateway NAS configuration with 4 Data Movers and clariion CX700 in the backend. You can find documents separately for Clariion and Celerra by searching in support.emc.com.