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January 14th, 2014 12:00

Clariion alert CX310

We have 2 clariion cx310's at 2 different sites running SANCOPY and there are some alerts on the system.  There have been no network connectivity issues between both sites, so we are trying to determine what may be causing this.  We are using ISCSI and do not have zones setup.  Any help would be appreciated.

Source

Alert for storage system CX310CX02 (192.x.x.x) in domain Local Domain generated at 01/14/2014 11:48:56 AM

Details

There are faulted asynchronous mirror images on the storage system.

Alert Code: 0x7219

Resolution

Verify that all LUNs in the Mirrorview session are online and that paths between storage systems are still working.

Source

Alert for storage system CX310CX01 (192..x.x.x) in domain Local Domain generated at 01/14/2014 11:22:14 AM

Details

There are faulted sancopy sessions in the system. Either the source LUN or the destination LUNs or both have failed.

Alert Code: 0x7218

Resolution

Verify that all LUNs involved in the SAN Copy session are online and that paths between storage systems are still working (there are no connectivity issues).




Time Stamp 01/14/14 01:26:52 (GMT) Event Number 712ac01d
Severity Critical Error Host CX310CX01B
Storage Array APM00082501493 SP N/A Device N/A
Description Unable to access the device. Check cables and zoning. (WWN: 600601606871210008F7F491667FDD11, DId 1)
00 00 04 00 03 00 4c 00 d3 04 00 00 1d c0 2a e1 1d c0 2a e1 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71 2a c0 1d

4 Operator

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4K Posts

January 14th, 2014 18:00

Did it work normally before? Did you change the iSCSI subnet?

I found the same error code 712ac01d in KB emc318629 "iSCSI duplicate connection sets causing port timeouts on VNX5300 using Mirrorview/A when trying to start a session". But anyway to investigate your case, a SPCollects log file is required.

2 Posts

January 15th, 2014 05:00

Well I have gathered the SP Collects and our support company has advised that there are no issues with the CX310 itself, but I am finding that hard to believe.  Today I am going to check the ISCSI switch.  Can I actually upload the SPCollects to this discussion?

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