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April 9th, 2013 00:00
Amber lights on controller
Hi,
We have a CX4-240 and we discovered there are two amber lights on the controller, in the bottom of the power/cooling modules.
It's like a0 - amber | a1 - green | b0 - amber | b1 - green. Just wondering if this is normal. Cant find any alerts or any info in unisphere.
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RRR
2 Intern
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5.7K Posts
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April 10th, 2013 23:00
can you try to make a picture of this? I'd just open a service request and have EMC tell you what this is.
AnkitMehta
1.4K Posts
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April 11th, 2013 19:00
Rob is right here! Issues likes this are critical on storage controller and needs proper diagnostics with an action plan after SP Collects Analysis.
If you are going to open a Support Ticket with EMC Technical Support, I would request you to attach SP Collects of both the Storage Processor to the Service Request which will enable the Support Engineer to work on the issue efficiently w/o any further delay.